FAQs

Frequently Asked Questions

What are our fair trade principles?

  • Fair price: Trading in ways that support sustainable answers to poverty.

  • Fair share: Agreeing to appropriate profit share through dialogue and participation.
  • Fair chance: Developing producers’ skill sets and access to new markets, local and global.
  • Fair work: Ensuring no abuse of child labour,  gender equality and safe conditions.
  • Fair growth: Investing in community improvement, with producer co-ops setting priorities.
  • Fair deal: Ensuring transparency and accountability at each level of trade.
  • Fair care: Applying environmentally responsible methods of production.
  • Fair mind: Encouraging shoppers to buy Fair Trade.


Where do the goods come from?

The goods on sale come from people who struggle, in their different countries, to emerge from economic hardship and challenge.

Who gets the benefit?

An important aspect about trading fairly is that all items be purchased at a just price for those who have produced them. That is our commitment to all our suppliers even when it means we cannot place a profit.

What sets the price?

  • Locally made. Village crafts are not as cheap to make as those mass-produced in factories.
  • Fair price purchase. We are committed to giving our artisans a price commensurate with the labour.
  • Obtaining their product. Some have sent goods to us from war zones. Others have shipped from almost impenetrable parts of their countries. The transport cost is unavoidable and, from the more difficult places, makes goods more expensive. We ask your understanding.

Where can I buy Global Handicrafts?

The Marketplace is located in the Crossroads Village at the Gold Coast area of Hong Kong, near Tuen Mun. Click here for directions.

When is the marketplace open?

It is open from 10:30 to 17:30, Tuesday through Saturday.  However, it can be opened at other times by appointment. For further information, contact us at marketplace@crossroads.org.hk.

Does Crossroads sell these goods elsewhere in Hong Kong?

At the moment, the main sales take place at the Crossroads Village, though we also sell at fairs around Hong Kong. In the future, we may sell our goods at other outlets in Hong Kong. Stay tuned!